Frequently Asked Questions
What is a "Self Serve Auto Parts Recycler"?
U-Pull-&-Pay stores display thousands of 6 to 13 year old junked autos on stands, arranged in rows, and separated by manufacturer. Bring your own tools to remove the parts, drive train components or any other auto accessories you need to repair your car.
Why should I remove my own parts?
U-Pull-&-Pay's philosophy is: since you do all the work, you enjoy all the savings! Our parts are sold at a fraction of what a dealer would charge and well below the cost of a traditional auto parts yard.
Can I expect to find high-quality parts?
Most of the parts at UPAP are the original equipment(OEM) the manufacturer installed when the car was built.
What happens if the part does not work or fit properly?
We offer a 31-day money-back refund policy on most parts. We will either exchange your part or refund your money if the part does not work or fit properly.
Why do you take all fluids out of the cars?
For the safety of our customers and to protect the environment, we reuse, resell or recycle all fluids, CFC's, batteries and mercury switches. Our concern for safety is unparalleled in the industry and our dedication to preserving the environment is one of the hallmarks of our company.
Why do you charge a small entrance fee and environmental fee on purchases?
Our minimal fees help to offset the expenses of maintaining a state-of-the-art auto parts recycling center.
What is a CORE charge and why do some parts have them?
CORE stands for Cash on Receipt of Exchange. To insure that as many parts get recycled as possible, a CORE charge is added to the purchase price of some parts. The CORE charge is refunded if your original part is returned to us within an allotted time frame.
Do you charge to use a wheelbarrow or engine hoist?
Both a wheelbarrow and an engine hoist are available for your use, free of charge. No other tools are provided.
Do you buy junked autos? How much do you pay?
The value of a car varies depending on the model and condition of the car.
Click here to inquire with one of our buyers.
Will you remove my car or do I have to deliver it to you?
We can arrange towing for you; however, if you bring it to us we typically pay more for your junked auto.
What if I can't find the exact car part I'm looking for?
Many parts are used on more than one car model; therefore, we provide a FREE cross referencing system called "Interchange."
Click here to see an example
of how it works.